X

Centara West Bay reopens its hotel and restaurants on 1 July with enhanced safety protocols that showcases “Contactless Dining Experience”

Jun 21, 2020 by Centara West Bay Residences & Suites Doha

In response to the easing under government’s restrictions following the four-phase plan, Caprice Restaurant and Dalchini Restaurant & Bar will resume services to guests with the highest standards and extensive wellbeing measures.


For guest reassurance and confidence, Centara West Bay fully performed rigorous hotel and staff trainings under Centara Complete Care. The programme developed in close collaboration with Ecolab, a global leader in water and hygiene technologies with Swiss international firm SGS, the world’s leading inspection, verification, testing and certification company.


Centara Complete Care is a 12-point action plan covering Social Distancing, Health, Hygiene, and Enhanced Sanitisation across the entire guest experience journey; supported with extensive Training and Accreditation and Monitoring.

Among the rigorous changes is the elimination of self-service buffets at its restaurants, social distancing of 2 metres between tables, chairs, function space and sun loungers; which are sanitised in-between guest usage, coupled with increased frequency in sanitisation of all public areas such as lifts. Surface disinfectant wipes are provided in front of the lift prior to use and press the lift’s button. In-room dining, and delivery of personal luggage items are handover sanitised to guests at the room door.

Sanitising gel and disposable face masks are to be placed in guest rooms. Biohazard bins are placed in all public areas.  Contactless measures for check-in and payment as well as teleconferencing capabilities help businesses get back to work. Staff, who have undergone special training, will wear accredited face masks at all times, temperature readings and hand sanitisation is mandatory for all guests and employees.

Swimming pool and fitness centre facilities will remain closed for the time being but all safety measures have been prepared and followed by the government’s strict rules when it is re-opening in phase 4.

Caprice Restaurant and Dalchini Restaurant & Bar will introduce there much anticipated “Contactless Dining Experience” concept. Guaranteed to excite the discerning foodie while ensuring comfort and wellbeing for guests. The restaurants will prepare and follow the highest standards in health and hygiene, listed below:

 

  • Showing your Green code on the Ehtheraz application before entering hotel & restaurant
  • Adopting all social distancing procedures from arrival to the hotel entrance, elevators and in the restaurants.  
  • Table set up to social distancing standards  
  • Limited number of seating for each dining period; with zoned family dining tables
  • Restaurant seating capacity limited to 30%
  • Two hours per dining period
  • QR code for menus
  • Electronic/contactless payment will be encouraged
  • Masks will be required to be worn when entering and moving around the restaurants
  • Disposal Placemats at Caprice Restaurant & Bar
  • Advance reservations are recommended to avoid any waiting and for traceability proposes


General Manager Sean Spinks stated “At Centara West Bay Residences & Suites Doha, we are providing the highest international standards of cleanliness, hygiene and safety for our guests and employees based on guidelines issued by the World Health Organisation (WHO) as well as recommended by the Ministry of Public Health. In addition, Centara Complete Care programme has implemented the most rigorous health and safety standards across our hotel group and that our hotels and resorts are the safest place to be. We look forward to welcoming our guests back with the same Centara’s Thai Hospitality and care, you know and trust.”

The Thai food connoisseur will be able to experience the true taste of Thailand from “Thai Kitchen”, a trendy pop-up concept which will be opened on the first floor of the hotel. A tabletop buffet concept, served directly to your table with delectable array of authentic Thai dishes. Savour your favourite items with unique cooking by our talented Thai chefs; start with appetiser “Gai Yang” marinated Thai herbs grilled chicken with choice of sauces like Jim Jeaw, “Tom Yum” exotic spice and sour soup, Phad Thai Noodles, fresh sweet Thai mango and sticky rice, namely tantalising well-known across Thailand.

 

Available to dine in with 10% discount for booking a table in advance and deliver to your comfort at home.

 

Moreover, Centara West Bay also offers the best staycation deal to travellers from its latest campaign, Stronger Together. Take advantage of this special summer package starting from QAR440 for one-night escape in a luxurious accommodation with breakfast for 2 adults.


For more information or reservations, please call +974 4009 5555 or cwq@chr.co.th  

Restaurants Opening Hours:

Caprice Restaurant: daily for lunch and dinner from 12:00 hrs – midnight, 24-hour takeaway

Dalchini Restaurant & Bar: daily for dine in from 14:00 – midnight, takeaway from 12:00 hrs – midnight

Hotel drive-thru pickup and delivery from 12:00-21:00 hrs