May 05, 2020 by NBK
Advance booking, pick-up and delivery services continue
Nasser Bin Khaled Automobiles (NBK), the authorized general distributor of Mercedes-Benz in Qatar, enhances Mercedes-Benz customers’ experience and offers multiple options for the vehicles’ service and maintenance. Customers continue to benefit from advance booking option or the pick-up and delivery of their cars from and to their homes without the need to leave their place. The services are always complemented with ultimate sanitizing and cleanness measures to secure the safety of staff and customers.
Besides, customers can do their vehicles’ service at the reopened Mercedes-Benz service center at the industrial area, which was temporarily closed as part of the precautionary measures to limit the spread of coronavirus. The center is now open in response to the directions taken by the State of Qatar to the gradual lifting of the Industrial Area lockdown.
The Mercedes-Benz service center resumes business hours from Sunday through Thursday, from 9 AM till 3 PM, providing its quality services to all Mercedes-Benz vehicles. NBK Automobiles have taken all the necessary precautionary measures, including comprehensive hygiene of the workshop, to secure the safety of the staff and customers.
Ihab El Feky, Chief Operations Officer – Auto, at NBK Group said: “We are pleased to provide our customers with multiple options to have their cars maintained, including the advance booking and pick-up and delivery service. We also inform them that the Mercedes-Benz service center in the industrial area is ready to be reopened for business after the temporary closure. Our professional and dedicated staff is ready to provide quality services and enhance customer experience. At NBK Automobiles, we took all the necessary actions and best practices to secure the health and safety of our staff to conduct work in a safe and comfortable environment.”
“We are fully committed to the directions and guidelines set by the relevant authorities in Qatar to stop any potential spread of coronavirus and maintain the safety of our community”, he added.
In addition to the main service center at the industrial area, NBK Automobiles continues to deliver its services through other branches at Almana petrol station and Algarafah, from Sunday through Thursday, from 9 AM till 3 PM, and from 7 AM till 1 AM.
Nasser Bin Khaled Automobiles has built its success by establishing solid, longstanding relationships with its customers, and by offering a wide range of quality products. As a brand name, Nasser Bin Khaled Automobiles is deeply associated with a history of premium quality service and market leadership. Established in 1957, Nasser Bin Khaled Automobiles is Qatar’s exclusive distributor of three of the world’s most respected, iconic brands: Mercedes-Maybach, Mercedes-Benz and Mercedes-AMG.
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