The bank was recognized for three additional achievements: “Excellence in Mobile Banking”, “Excellence in Financing” and “Best Loyalty/Rewards Programme in the Middle East”

Qatar Islamic Bank (QIB) has received the “Best Retail Bank in Qatar” award at the 12th Annual Retail Banker Trailblazer Awards 2021 in collaboration with MEED and GlobalData.

QIB was also recognized for three “Highly Commendable Achievements” namely: “Excellence in Mobile Banking”, “Excellence in Financing’ and “Best Loyalty/Rewards Programme in the Middle East”.

The Retail Banker International Asia Trailblazer Awards recognize the best-in-class banking institutions for their innovative service offering and commitment to customer excellence. QIB’s recognition of its achievements in the retail banking sector is a testament to its outstanding performance and innovative products & services offering to its customers.

Organized by the Retail Banker International in collaboration with Arena International, UK, Middle East Economic Digest (MEED) and GlobalData, the Trailblazer awards programme is a platform for Retail banks to benchmark against global peers in areas such as customer satisfaction, innovation in product/service development and connected digital systems.

Commenting on this recognition, Mr. D. Anand, QIB’s General Manager – Personal Banking Group said: “QIB continues to excel in digital innovation and remains dedicated to offering the best, and most innovative services to our customers. We will continue to operate on our long-term strategy centred towards our customers’ needs and expectations, and we will always strive to introduce the most innovative, top of the line products and services to offer them a seamless digital banking experience”.

Mr. D. Anand added: “We are proud to receive this prestigious award and to be recognized as the leading retail bank in the strong Qatari banking market. We are also happy with the recognition of the quality of our financing offering, the QIB Mobile Banking application, and our Absher Rewards Programme. We will continue to introduce advanced digital services and products to our customers, offering them a comprehensive banking service that caters to all their needs and expectations.”

The Retail Banker Trailblazer Awards’ organizers said: “We would like to congratulate QIB for winning “Best Retail Bank” in Qatar and for achieving excellence in Mobile Banking, Financing, and rewards programme. The awards recognise and celebrate the most impressive and successful initiatives from retail banking and consumer finance, and we acknowledge QIB’s continuous efforts to support digital and financial inclusion in Qatar.”

With more than 100 features, QIB Mobile App continues to be the customers’ preferred banking channel for their daily banking needs. QIB is the first and only bank in Qatar to introduce a complete Digital Onboarding solution on its Mobile App for new customers.

QIB is the first bank in the region to introduce an end-to-end digital Instant Finance product, allowing pre-approved customers to get personal financing through QIB’s Mobile App within a few minutes.

QIB has previously introduced Absher Rewards Program which is a comprehensive rewards program that allows QIB customers to earn points when transferring their salaries for the first time, open fixed deposit accounts, use their QIB Debit and Credit cards, make international transfers, and register for the QIB Mobile App.

The 2021 edition of the awards received over 300 entries from 25 countries across the Asian continent representing the best-in-class consumer finance and retail banking companies. The awards were judged across 12 category groups and recognized those organizations and individuals who showcased innovation, speed, and efficacy of delivery and most importantly an exemplary commitment to customer needs and over-all contribution to the individual and larger community.

The Retail Banker International (RBI) is an editorially independent briefing service that, over the last 36 years, has become an essential resource for C-suite executives from across the global retail banking and consumer finance ecosystem. RBI provides subscribers with vital coverage across key subject areas: product innovation, distribution channels, leadership strategy, regulation, and marketing.

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