May 31, 2022 by QIC Group
Doha, Qatar - 29 May 2022: Qatar Insurance Company (QIC), the leading insurer in Qatar and the MENA region, has announced the launch of the first all-inclusive online portal, offering the fastest digital solution to buy and renew insurance policies in Qatar.
Developed with an innovative customer-centric approach, qic.online allows customers to buy their car, motorcycle, travel, home contents, boat & yacht, and personal accident policies in just 2 minutes, without any need to scan and submit paperwork, or to call or visit a QIC branch to complete the onboarding journey.
Available in both Arabic and English, the new insurance portal offers instant covers comparison, allowing customers to get complete information on policy types, in addition to product recommendation to help them better identify the right insurance covers that suit their driving, traveling, and living needs. The online portal also allows customers to compare policy prices and select their preferred payment plans, including paying their insurance premiums in monthly installments while enjoying enhanced security for payments made via debit and credit cards.
The portal’s engaging design and modern interface properly support all display types and devices, allowing both new and existing customers to experience a simplified and intuitive navigation during both the onboarding and renewal processes. Customers can also request instant assistance from QIC’s customer service at all stages of their onboarding journey via the ‘Ask us’ button and receive instant support from the QIC’s customer service team all weekdays and round the clock.
For existing QIC customers, the portal offers a dedicated page for insurance renewals in just a few clicks by only entering their QID or policy number, and without any need to type their details linked to the QIC database anew. qic.online also hosts other features allowing customers to have extra control on their insurance needs, including upgrading policies and online claims management.
Commenting on the new portal launch, Mr. Ahmed Al Jarboey, QIC’s Chief Operating Officer – Qatar operations, said: “We are happy to launch the first and fastest all-inclusive insurance portal in Qatar, and to become the only insurance company in the country that allows customers to buy insurance policies in just 2 minutes. qic.online is revolutionary at all levels, and it is certainly another significant step in our journey towards the full digitization of all our insurance products and services. We have achieved record levels of customers’ reliance on digital channels over the past few months thanks to our relentless investments in developing our digital capabilities in line with our digital transformation strategy, and I have no doubt that qic.online will now be the one-stop shop that will allow further segments of our customers to be in control of all their insurance needs the way the like and in just a few clicks.”
Qatar Insurance Company is a publicly listed composite insurer with a consistent performance history of over 57 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is also the largest insurance company in the MENA region by gross written premium, profitability and total assets. It is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 7.8 billion.
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